(Teleworking) American Express Customer Service Remote Job

American Express is a global leader in financial services, recognized for its commitment to delivering world-class customer experiences. With a legacy spanning over 170 years, the company supports personal and business clients with reliable solutions in payments, credit, travel, and more. American Express fosters a diverse and inclusive workplace culture with a strong focus on employee growth and flexibility, especially in remote roles.

Job Summary:
We are seeking motivated and customer-focused individuals in Tampa, FL to join American Express as Remote Customer Service Representatives. In this teleworking role, you will handle a range of customer service inquiries from the comfort of your home while upholding the company’s standard for excellence in support and care.

Key Responsibilities:

  • Respond to customer inquiries through multiple channels (calls, chat, or email)

  • Resolve billing questions, manage transactions, and address card member needs

  • Provide personalized and proactive solutions to ensure customer satisfaction

  • Log all interactions accurately in internal systems

  • Represent the American Express brand with professionalism and empathy

Compensation & Benefits:

  • Competitive hourly pay with performance-based incentives

  • Fully remote position with flexible scheduling

  • Comprehensive training to prepare you for success

  • Benefits include medical, dental, vision, 401(k), and paid time off

Why Work With American Express?

  • Join a global company that values trust, service, and innovation

  • Enjoy the flexibility of working from home in Tampa

  • Be part of a team that recognizes your efforts and supports your goals

  • Build a career path within a company that encourages internal mobility

Location Requirements:
Applicants must reside in Tampa, FL or nearby areas. A quiet home office environment and reliable internet connection are essential for this role.

Required Qualifications:

  • High school diploma or GED

  • Previous customer service experience is a plus

  • Excellent verbal and written communication skills

  • Ability to manage multiple tasks in a fast-paced environment

  • Self-motivated with strong organizational skills

Ready to bring your passion for service to a company that values you? Apply now and start a meaningful remote career with American Express.

Apply For This Job

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